Elegance Beauty Therapy Nuneaton Terms & Conditions

Before committing yourself to any of the beauty treatments and  services that I provide as part of my mobile beauty salon service please read and fully understand the following terms and conditions:

Your Health and my duty of care to you

Please inform me of any allergies or health conditions you may have, this includes pregnancy. This information will assist me in providing you with suitable and safe treatments. Please note some treatments will require a patch test 24 hours before the treatment e.g. eye brow/lash tints, perms, treatments . If you suffer from any kind of adverse effects after applying the patch test then I will not be able to provide the requested treatment.

Your health is also my concern so I can ensure you are safe and well after receiving one of my beauty treatments.

Mobile Beauty Salon service

As part of the service I provide I will ensure that all my equipment/sundries are appropriate for each treatment. I request that you the client ensure there is ample space for me to work in, particularly if a treatment requires the use of my massage table or large equipment. I will provide wipes and towels to ensure cleanliness is maintained.

Payments and Deposits

All payments are excepted in cash (British Pound Sterling) or cheque, at this moment in time I do not accept card payments. Please note due to the nature of my mobile beauty salon business the minimum spend for each beauty session is £15.

Certain treatments such as pamper parties and  beauty packages will require a deposit to be paid at the time of booking. This deposit will form part of the full payment so you will only have to pay the remaining amount upon completion of the requested service. 

Appointment Cancellation Policy

I request that you give at least 24 hours notice if you need to cancel or change your appointment otherwise the full cost of treatment will still apply. This cancellation policy also applies if the appointment is cancelled when I arrive at the agreed location of where the beauty therapy session will take place and if the beauty therapy session is cancelled whilst still in progress.

Any deposits that have been placed for pamper parties or beauty packages will be refunded if at least 48 hours notice has been given. Failure to give adequate notice will deem the deposits non-refundable.

Online appointment booking  system

This service is only available to registered clients. Client registration is given at my discretion on a client by client basis, usually clients who use my services regularly are given priority. I can ensure you that as part of the online booking service all client data remains confidential and is not given out to any person(s) or third parties. The online appointment service is provided by Salonlite . com.

I thank you for taking the time to read the above terms and conditions. As you can appreciate it is vital that we both understand our rights and obligations as per the terms and conditions above. This will ensure guaranteed customer satisfaction and expectations. Please note this does not affect your statutory rights.